RUN OF SHOW · 42a

OddBalls × 42a: demo run-of-show

The script for the person driving the demo. Every scenario here runs on a tool that really exists (src/core/tools/shop-tools.ts, src/core/tools/store-tools.ts, src/core/storefront/live-tools.ts) and on real products from www.myoddballs.com, OddBalls' UK store: 2,622 products, read from the store (UK market, pounds) on 5 October 2026. 560 of them are committed to the worker; the live search reaches the rest.

The sentences to type are the blockquotes. Everything else is for you, not for the shopper.

Before you start

Identities (the token is the name):

• ?token=tom is Tom Hartley of Leeds, a 34-inch waist. His cart holds Boogie (Medium, £12.00, the new October design), Fat Cow (Medium, £12.00, the signature print) and a Ball Deodorant (£5.60, was £7.00): £29.60, which is £5.40 short of free UK delivery and £10.40 short of the free product. One delivered order: Doddie Weir boxers in Medium (£14.00, 15% to My Name'5 Doddie Foundation). The primary persona.
• ?token=priya is Priya Shah of Manchester, buying presents: her husband wears Large, their son is 8. Her cart holds the Magic Garden Dad & Lad set in Large · 7/8 Yrs (£19.00, was £21.00) and Boogie kids' long pyjamas in 7-8 Yrs (£30.00): £49.00, over both lines.
• ?token=gareth is Gareth Evans of Cardiff, a rugby fan who buys for the cause. Empty cart; one delivered order: Hippy Jungle boxers in Large (£14.00, 15% to The OddBalls Foundation).
• No token: a guest with every tool and temporary state.

What is real and what is sandbox:

• Real: the catalog, names, prices in pounds, struck (sale) prices, photos, every size with its stock, the best-sellers and New lists, the charity each design gives to (quoted from its own page), the store's published terms. All read from www.myoddballs.com. The checkout link is real too: it builds this exact cart, in these sizes, in OddBalls' own Shopify checkout.
• Sandbox: the cart, the order record and the personas. They belong to 42a, and every screen says so.

Four facts to know before you walk in:

1. Two published lines, one unpublished fee. Free UK delivery over £35, and over £40 a free product worth up to £20 (sunglasses, quick-dry towels or a bobble hat) chosen in the store's own cart. The fee below £35 is not published anywhere, so the cart says "Calculated at checkout".
2. No general discount code, no loyalty page, no exchanges. The store's own discount page says there is no code right now; returns are refunds only.
3. Sizes are never guessed. The size comes from the store's own chart and a measurement the shopper gives; the cart refuses to pick one.
4. Every charity line is a quote. The assistant repeats what a product page says ("10% of every pair sold online") and never works out what an order donates.

Before every demo: say "reset the demo" (the reset_demo tool).

Running order

Short run (5 minutes): 1 → 3 → 8. His size, his cart, and a cart that ends in OddBalls' real checkout.

Seasonal colour: October is in the store. The operator banner is OddBalls' own home-page line, word for word: "This October we're donating 20% of all bralette sales to CoppaFeel!, the charity on a mission to get everyone checking their chest." The Halloween shelf (71 products) is searchable ("halloween boxers").

1 · "What size am I?"

Persona: tom

Real: the size chart, the stock per size.

Sandbox: nothing written. Read-only.

What to type

I'm a 34-inch waist, what size am I in OddBalls boxers?

Show me boxers in my size

What runs

What you see

The size answer quotes the chart row. The grid that follows is boxers with Medium in stock right now; each card's size picker greys out the sizes that are not. Boogie (£12.00) has every size in; Fat Cow (£12.00) is sold out in XXS and XS only.

What to say

"It did not guess from a photo or a height. It used OddBalls' own chart and the number Tom gave it, and then it only showed what Tom can actually buy in Medium, today."

What not to say

• Never "we recommend Medium for your build": the store publishes a chart, not a fit predictor. A measurement between two rows is answered as between them.

2 · Cotton, loose fit or bamboo?

Persona: tom

Real: the store's own guide copy (/pages/mens-underwear-guide), prices.

Sandbox: nothing written.

What to type

What's the difference between your cotton, loose fit and bamboo boxers?

What runs

What you see

Three rows. The store's guide says the classic cotton boxers are "soft cotton" with "excellent breathability and a relaxed fit"; the loose fit cotton boxers are "100% soft cotton" for "a relaxed, airy feel"; the bamboo boxers are "naturally breathable, moisture-wicking, and ultra-soft". The Tartan Loose Fit boxers are on sale at £7.80, was £13.00.

What to say

"The answer is the store's own guide, not a model's opinion of fabric, and the cards beside it are live prices, including a real markdown."

3 · "Do I get free delivery?"

Persona: tom

Real: the store's published lines (announcement bar, /pages/faqs).

Sandbox: the cart.

What to type

Do I get free delivery?

What would get me there?

What runs

What you see

Two progress rows: delivery (£35) and the free product (£40). Delivery reads "Calculated at checkout", never "£0.00" and never an invented fee. The suggestions are the same designs in other pieces (socks first).

What to say

"It knows both lines, and it knows the one thing OddBalls does not publish, the fee below £35, so it does not make one up."

What not to say

• No delivery price below £35, no Next Working Day price: neither is published.
• Sale items DO count towards £35 (nothing on the site excludes them).

4 · A present for him and their 8-year-old

Persona: priya

Real: the Dad & Lad set's 40 size combinations and their stock, the kids' chart, the gift cards, the returns page.

Sandbox: the cart.

What to type

I want a present for my husband and our 8-year-old. He's a Large.

Is there anything they can match in?

What if it doesn't fit, can I swap it?

What runs

What you see

£49.00: free UK delivery, and the free product is unlocked (chosen in the store's own cart). A Dad & Lad set asks for both sizes; told only "Large" it answers with the kids' sizes in stock with Large.

What to say

"Two people, two sizes, one product: the assistant asks for the second size instead of guessing it, and it knows that OddBalls refunds rather than swaps."

What not to say

• Never "you can exchange it": the returns page says refunds only. To change a size, return for a refund and reorder (return postage is the customer's).

5 · "Which designs give to charity?"

Persona: gareth

Real: each design's own product page, the about page.

Sandbox: nothing written.

What to type

Which of your designs give money to charity?

Anything for prostate cancer?

What runs

What you see

Quoted lines, for example: Prostate Cancer UK, "donate 10% of every pair sold online"; My Name'5 Doddie Foundation, 15% of each product sold; Hippy Jungle, "15% of every Hippy Jungle product sold is donated directly to The OddBalls Foundation"; the Bowel Cancer UK bobble hat, "£2.00 from every unit sold". The store-level line is the brand's own: "We are proud to have donated over £1,000,000 to charities since 2014!"

What to say

"Gareth already bought Hippy Jungle. The assistant can tell him, in OddBalls' own words, where 15% of that went, and show him the next cause, without inventing a number."

What not to say

• Never "your order donated £X": no order total is ever converted into a donation. The £1m is the brand's own figure, attributed to the brand.
• Health questions go to the charity's own site, never to advice from us.

6 · "Any discount codes?"

Persona: guest

Real: /pages/discount-codes, the sale shelf, the subscriptions shelf.

Sandbox: nothing written.

What to type

Have you got any discount codes?

What's on sale?

What runs

What you see

The honest "no", then the store's real offers, then the sale shelf. A subscription (from £12 a month, free socks, free UK delivery, "No tie-ins") is mentioned, and handed off to its product page if wanted.

What to say

"The assistant never invents a code. 'There isn't one, but here is what there is' sells better than a fake 10%."

What not to say

• No code, no welcome discount, no loyalty points: none is published.
• A subscription cannot go through the cart link; it is set up on its page.

7 · Fat Cow bralette in XL

Persona: guest

Real: live stock per size.

Sandbox: the cart attempt.

What to type

I'd like the Fat Cow bralette in XL

What runs

What you see

"Sold out in XL" said out loud and the sizes in stock listed. Ask "does it run small?" and size_guide (chart: bralette) adds the guide's own note: "Customers recommend sizing up". The Boogie bralette (£15.00) has XL in stock, and it is the CoppaFeel! banner's spotlight this October.

What not to say

• Never "it'll be back soon": the store publishes no restock date.

8 · The cart goes home

Persona: tom

Real: the cart permalink into OddBalls' own Shopify checkout.

Sandbox: the order record.

What to type

Take me to checkout

What runs

What you see

The order card and a button: "Check out on myoddballs.com →". Opened, it is OddBalls' own checkout with Boogie in Medium, Fat Cow in Medium and the deodorant already in it. Payment (card, Clearpay, Klarna or PayPal) happens there.

What to say

"Nothing is charged here. The link is the real store's checkout with the exact sizes, and the shopper pays on OddBalls' own site."

What not to say

• Never "your order is placed": the demo stops before payment, always.

The console

• /journeys: every conversation by the shopper's own goal, with the tools that ran for it.
• /dashboard: the banner editor (the CoppaFeel! line), search tuning (push a design, hide a product), flows, and the Design page (magenta, Poppins, the OddBalls wordmark).

What not to say

This page is served from the demo’s SCENARIOS.md, the one source of truth for the run of show. To update it, edit the file, run bun run gen-scenarios and deploy.